Terms and Conditions
By visiting this website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
LIMITATION OF LIABILITY
All information on this website and healthy_healer social media is for informational purposes only, designed to educate consumers on how they might improve their skin condition. None of healthy_healer / Heal with Alice content, work, or social media posts are medical advice and are not a substitute for regular health care by a physician or other qualified medical professional. No information at any time should be interpreted as medical advice to be used to diagnose, treat, cure, or prevent any skin condition.
Always speak with your doctor or other healthcare professionals before taking any medication or supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this website or on my social media.
Alice Brown T/A Heal with Alice is a certified Health Coach, not a nutritionist or medical professional.
DISCLAIMERS
Throughout the program / site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. If there is an affiliate relationship with the third party, this shall be stated. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site. If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not Company. Neither Company nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, Company neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any portion of the Site by anyone other than an authorized Company representative while acting in his/her official capacity.
ACCESS TO MATERIALS
The online programs are designed to help you to address the root cause of your skin conditions.
It is designed to equip you with an effective personalised nutrition and lifestyle protocol, that fits into your everyday life, so you can heal your body and significantly reduce your flare ups in 3 months or less. This is by no means a guarantee.
Heal with Alice programs are open to members over the age of 18 years of age.
Access to the program is worldwide and not UK specific.
If You have any issues or questions regarding access, please contact alice@healwithalice.co.uk
PRICING AND PAYMENT
We use Stripe and Paypal (third party payment providers), to process our payments.
Payment for the Product must be made at the point of purchase unless a payment plan has been selected.
By selecting a payment plan, You agree to make all payments until the balance of the purchase is cleared. Failure to do so may result in the commencement of legal action against You.
No additional fees are charged when purchasing through a payment plan.
Heal with Alice reserves the right to withdraw payment plan purchase options at any time. This will not affect pending payment plans.
You agree to provide payment for the Product in the stipulated currency and will be liable to pay any relevant conversion charges and applicable sales tax in your region.
We reserve the right to review and change the pricing of the product. This will not affect products that have already been purchased.
CANCELLATION AND RESTRICTION POLICY
We offer a 14-day cancellation policy, providing the course has not been started. If you decide the online program is not right for You, please contact us within 14 days following your purchase for a refund. No refunds will be provided after 14 days from date of purchase.
CANCELLATION OF APPOINTMENTS
In the event that you need to cancel an online or in person appointment, you must do so within 24 hours of the appointment taking place, in failure to do so, you will forfeit your appointment. In the event you do not show up for your scheduled appointment, you will loose this session.
WORKING HOURS
Heal With Alice endeavours to get back to emails within 48 hours. Heal with Alice working hours are 9am– 5pm Monday – Friday.
YOUR RIGHTS
This is a summary of your key legal rights.
Under the laws of the United Kingdom, the Product must be as described, fit for purpose and of a satisfactory quality. If the Product is faulty, then You are entitled to ask for a repair or a replacement and if the fault cannot be fixed, or it has not been fixed within a reasonable time and without significant inconvenience, then You can get some or all of your money refunded.
If you can show that the fault has damaged your device and that We have not used reasonable care and skill, then You may be entitled to compensation.
INTELLECTUAL PROPERTY
All rights, title and interest in intellectual property rights relating to the Product including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by Heal with Alice. While You may utilise the intellectual property, You understand that there shall be no transfer of ownership of the same.
Nothing that You see or read in the Product may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.
All other trademarks, service marks and trade names in this material are the marks of the respective owners and any unauthorised use is prohibited.
PRIVACY POLICY
We respect your right to privacy and will only process personal information You provide to us in accordance with the General Data Protection Regulation (GDPR), the Privacy and Electronic Communications (EC Directive) Regulations 2003 as revised by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011, and other applicable privacy laws. For further information please read our Privacy Policy at https://www.healwithalice.co.uk/privacy-policy
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
Heal with Alice is not a qualified medical practitioner, information supplied within any online course is for informational purposes only as does not substitute as medical advice. It is recommended that you take medical advice before implementing any changes to your diet, supplement protocol or skincare protocol. Heal with Alice is not responsible for any loss or damage suffered by you.
GOVERNING LAW
These terms are governed by and construed in accordance with the laws of England and Wales and you can bring legal proceedings in the English courts. If you live in Scotland, you can bring legal proceedings in either the Scottish or English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.